The Singapore Qantas lounge is part of a series of refurbished lounges that the airline has conceptualised starting in 2013. You won’t find anymore First Class section but one large combined lounge with upgraded comfort and service. A similar concept has been implemented in Brisbane and Hong Kong and a particular effort has been put on design. The Singapore one has actually already won an interior design award and it is understandable why!
The lounge is located in Terminal 1 which Qantas and other OneWorld partners use. It is on the 2nd level, right after immigration, on your left side. The British Airways facilities are located close by and have also been renovated 2 years ago.
The Qantas lounge faces the inside of the terminal checkin area. There is therefore not a lot of natural light but this more than fine for an airport lounge.
Design & Concept
The lounge is big and impressive. It can accommodate a large number of people, which is necessary at evening peak hours with numerous scheduled flights to Australia, not counting BA, EK and CX passengers using this lounge as well.
The spacial and modern design definitely provides a relaxed and varied atmosphere. It has some local elements such as the Peranakan floor tiles. Also, timber as well as bamboo flooring have been used. It is split in two sections: the relaxing area with comfortable leather chairs, TVs, reading material. The other side includes a large dining area with long communal dining tables and cooking stations (reminiscent of Singapore hawker centres). Behind the dining area, bathrooms and showers are available to guests.
When visiting this lounge on a weekday evening, the lounge was rather full. While some passengers were noisy, the general atmosphere was quiet and enjoyable. The dining room felt more like a hotel restaurant and seats were always available.
There are also several long tables where you can do some work and use your laptop (power sockets are underneath the table).
The lounge features Neil Perry’s Spice Temple inspired dishes and signature cocktails as advertised by Qantas. Here, menus are based on his restaurants’ and include live cooking stations. Dishes are built around regional cuisine and flavours. The meal service also includes a plate of the day which is proposed by the staff going around the dining room; sandwiches, burgers etc. On the day of our visit, an excellent local chicken curry was served. Also available was the usual buffet hot food offering with vegetables, soup, desserts and other various local dishes.
Travellers can also have a glass of wine or soft drinks at the self service bar or go to the long cocktail bar for anything else. The waiter here also doubles as a barista and we do recommend their espresso.
As mentioned above, the lounge includes bathrooms and showers. The latter are spacious and clean and include the usual towels and Aspar toiletries etc.
There are many power outlets around the lounge and the above mentioned communal work table is very convenient to get some work done or charge your device while reading. There are many international magazines and newspapers available, a few TV screens with news or sport on.
This lounge is probably one of the best in the region. It ticks all the right boxes; comfortable, large, nice dining area with quality and varied food, a good bar and barista coffee. It is quiet and has a warm atmosphere. Last but not least, the service provided, mainly at the dining room, was excellent and empty dishes were always removed promptly with a smile. All in all, we would actually rate this lounge higher than the SQ flagship Krisflyer lounge located a few meters away.